Delayed Order & Customer Recovery
Automatically detect delayed POS/wholesale shipments, issue vendor inquiries, and brief management.
POS settlement discrepancy or vendor PO tracking past ETAOutcome packages
Scenarios combine AI Employees and Skills into a versioned workflow with a trigger, declared capabilities, compatible products, and an expected outcome.
Registry publishes package identity and compatibility. Marketplace handles acquisition; Workflow Spine coordinates execution; Action Gateway performs authorized provider actions. StudioV8 and the installed product display the resulting state.
Each scenario defines the triggering event, collaborating AI employees, required connector bridges, and verifiable outcome.
Automatically detect delayed POS/wholesale shipments, issue vendor inquiries, and brief management.
POS settlement discrepancy or vendor PO tracking past ETADetect out-of-band biometric readings, triage with patient, and alert the on-call nurse supervisor.
Telemetry anomaly from connected medical sensor or resident check-inIdentify 30+ day unpaid rent, trigger compliant SMS/voice outreach, and offer structured payment plans.
PropV8 rent ledger 30-day delinquency flagAutomated multi-channel aging escalation, quiet hours enforcement, and debtor outreach orchestration.
Invoice delinquency transition (30/60/90+ DPD)Cryptographic self-service resolution link generation, discounted settlement calculation, and instant clearance receipts.
Debtor portal request or agent settlement offerEmergency tenant maintenance request triggers geo-dispatched contractor with dynamic lockbox PIN.
Emergency ticket created in SupportV8 or PropV8Daily morning status aggregation across all apps delivered to CEO Slack with PDF export.
Scheduled cron 08:00 AM local business timeIdentify dormant high-value leads or churn-risk customers and trigger personalized voice outreach.
90 days of customer inactivity in CRM or order historyDetect kiosk check-in, issue patient queue slip, mask HIPAA identity, and alert assigned practitioner tablet.
kiosk.checkin.completedAudit daily settled POS checkout invoices, compute practitioner 70/30 commission splits, and draft payout records.
pos.sale.completedMonitor apothecary safety stock levels, flag replenishment breaches, and draft supplier purchase orders.
inventory.safety_breachGenerate vector and photorealistic product mockups for newly added merchandise in apothecary catalog.
merchandise.createdBundled multi-connector executive assistant: inbox triage, 2FA voice screening, browserless BYOC purchasing, multi-calendar sync, and AgenticOS delegation.
executive.briefing.scheduled | email.inbound.received | voice.inbound.callAutomated candidate application review, tracking reference generation, document audit, and acceptance letter dispatch.
admissions.application.lockedGenerate conflict-free master timetable across classrooms, teachers, and student cohorts with calendar sync.
academics.term.schedule.startEnd-of-term grade lock, weighted GPA calculation, and official PDF transcript issuance to parent portal.
exams.term.cycle.concludedDetect academic performance or attendance drop, alert counselor, and initiate parent outreach call.
grades.below.thresholdOrderV8 reference
Prove tenant-scoped acquisition, one durable hire, and truthful connector readiness before any voice or SMS execution.
The Order Status Receptionist is a published, versioned scenario. Use this walkthrough after applying the package from an authenticated workspace. Applying it does not create another employee, subscription, or phone call.
Sign in to the demo tenant as an administrator. Record its tenant URL and current Workforce roster. Do not reset another tenant.
Expected: The tenant and account shown are the demo scope selected for this test.
Choose Marketplace → Browse Marketplace. Do not start from the public editorial catalog.
Expected: Compatible products displays the same tenant. Return to OrderV8 points back to that workspace.
Open AI Employees and locate Vivian. Open Scenarios and inspect Order Status Receptionist 1.1.0, then return to AI Employees.
Expected: Product cards share the AI Employee design. The scenario is a Configure in Studio package, not a second hire or purchase.
Select Hire free only when Registry shows vivian-free-reference. Click once and wait for the result. Do not enter payment details or substitute a paid offer.
Expected: The request reaches Workflow Spine. Registry records an active entitlement and one installation; Forge records one linked hire.
Return to OrderV8. Open Workforce, then Connectors. Refresh both pages.
Expected: Vivian appears once. If the demo has no verified provider connections, voice.call.create and sms.send remain setup required. A hire must not make either connected.
Reload Workforce and Connectors, then navigate away and back. If provisioning fails or times out, stop and ask the operator to inspect the existing acquisition; do not reload Marketplace and click Hire again.
Expected: The saved entitlement, installation and hire persist. An operator retry of the same acquisition must keep the same identifiers and create no duplicate hire. Marketplace does not yet resume progress automatically after a reload.
In the approved setup surface, configure the demo provider connections. Use only a tester-controlled phone number and obtain approval before sending a call or SMS.
Expected: Action Gateway must verify connection state before a live action. Missing configuration is a blocked execution test, not a successful voice/SMS result.
Use a test-mode paid offer and verified billing events to test cancellation at period end and expiration. Do not fabricate an invoice-paid event or charge a live card.
Expected: Registry access remains active until the effective end, then becomes inactive. Workforce and execution enforcement reflect that state. The free reference offer does not prove paid renewal or cancellation.